2nd Line IT Support Engineer

To apply for the position of 2nd Line IT Support Engineer, please email your CV to careers@agileict.co.uk.

Salary: £21-27K+ benefits, Depending on Experience.

The standard working hours are Monday to Friday, 8:00am to 5:00pm

About the company:

We are a small company (25 staff) that have become the leading supplier of ICT solutions to schools on the South Coast. We were featured in the Parliamentary Review as an example of outstanding achievement and best practice in the technology sector. We have also been awarded Best Education ICT Supplier 2020 by SME News. We have a unique solution offering which provides a clear differentiator against their competition. Our company is financially strong with a strategy to build for the long term offering outstanding service to our customers and long-term career development and job security for our staff.

Please note we can only consider applicants who are already resident in the UK. This role is subject to an Enhanced DBS Check.

The role of the 2nd line IT Support Engineer:

Minimum Age 21 due to restrictions of our Fleet Insurance policy and applicants must have a full UK driving licence.

The role of the 2nd line IT support engineer will involve working as part of a team providing remote and on-site support to schools across the South Coast. The ideal candidate for the IT Support Engineer role will have at least 3 years’ experience in Windows Server focussed IT support.

We are looking for an individual in good health with a full driving licence, who has expertise and experience in the following areas and be able to communicate effectively with colleagues and customers.

The 2nd line IT Support Engineer will need experience and understanding of the following:

  • Windows Server 2022/2019/2016
  • Windows 10 desktop systems
  • Hyper-V
  • Active Directory
  • Group Policy
  • Deployment Services – WDS/MDT/WSUS/SCCM
  • Networking (Switching/VLANs/Routing/Firewalls)
  • Network Security
  • Managed Antivirus
  • Managed Backup
  • Enterprise Wireless administration
  • Powershell

IT Support Engineer Benefits:

  • 28 days paid holiday including Statutory Holidays
  • Zero excess Private Medical Cover
  • Contributory Pension Scheme
  • Free Parking